Shipping & Delivery Policy
Last Updated: 06-03-2025 05:47:14
Welcome to Anand Master Ji. This Shipping & Delivery Policy outlines our procedures regarding order shipment, delivery times, and associated costs.
1. Shipping Options & Delivery Time
We offer the following shipping options:
- Standard Shipping: 2-4 business days
- Express Shipping: 1-2 business days
Processing times may take 1-2 business days before shipment.
2. Shipping Charges
Shipping costs vary based on the shipping method, order value, and delivery location. Charges are calculated at checkout.
- Free shipping for orders over ₹ 500 (domestic orders only)
- Expedited shipping rates depend on package weight and destination
3. Order Processing & Tracking
Once your order is processed, you will receive a confirmation email with a tracking number. You can track your order using:
- Our Order Tracking Page
- Carrier websites such as Indian Post
4. International Shipping
We ship worldwide! However, international orders may be subject to customs duties and taxes imposed by the destination country. These charges are the responsibility of the customer.
Important: Due to certain country regulations, we do not ship to the following locations: (List restricted countries here).
5. Shipping Delays
Orders may be delayed due to:
- High order volumes (e.g., holidays, promotions)
- Weather conditions
- Customs clearance for international orders
If your order is delayed beyond the estimated delivery date, please contact us at support@anandmasterji.com.
6. Lost or Damaged Shipments
If your package is lost or arrives damaged, please follow these steps:
- Report the issue to our support team within 7 days of expected delivery
- Provide your order number and photos of damaged items
- We will initiate a claim with the shipping carrier and arrange for a replacement or refund
7. Returns Due to Failed Delivery
If a package is returned due to an incorrect address or failed delivery attempts, we will notify you. You may request:
- Re-delivery (additional shipping fees may apply)
- A refund (excluding shipping charges)
8. Changes to Shipping Address
If you need to change your shipping address after placing an order, please contact us within 24 hours. Address changes cannot be made once the order has shipped.
9. Contact Us
For any shipping-related inquiries, reach out to us at:
Email: support@anandmasterji.com
Phone: +91-84395 01846
Address: House No.: 2 Sugar Mill Road Near Swaraj Tractor Service Centre BDS Nagar Rampur UTTAR PRADESH 244901